90 Day Money Back Guarantee Policy

Last Updated: 08/01/25

TRADIE – WHERE TRADESMEN THRIVE LTD (“TRADIE,” “we,” “us”) is committed to delivering exceptional value to our customers. To ensure your satisfaction, we offer a 90 Day Money Back Guarantee on all eligible subscriptions. This policy applies to services provided through our platform and company operations, regardless of where it is displayed.

Important Notice About the 90 Day Money Back Guarantee

We want to make sure you’re fully informed about what happens if you decide to cancel your subscription as part of our 90 Day Money Back Guarantee. If you choose to cancel, please understand the following:

  • You will lose access to everything we’ve created for you. This includes your website, branding, email accounts, and any social media profiles we’ve set up or managed for you.
  • All domains and websites remain our property. Even if we’ve purchased them for your use, they belong to us and will no longer be available to you after cancellation.
  • Social media profiles will be deleted. Any accounts we’ve created on your behalf will be wiped and permanently removed.
  • Email accounts will be deleted. If we’ve provided or managed email accounts for you, these will also be permanently deleted.

By agreeing to the 90 Day Money Back Guarantee, you acknowledge and accept these conditions.

 

Eligibility for the 90 Day Money Back Guarantee

To qualify for a full refund under our 90 Day Money Back Guarantee, customers must:

Notify Us Within 90 Days: Customers must make us aware of their intention to cancel their subscription within 90 calendar days from the start date of their subscription. The start date is the day the initial payment is successfully processed.

Complete the Required Form: Customers are required to complete the Subscription Cancellation Form, located at t-r-a-d-i-e.com/subscription-cancellation. The form must be fully and accurately completed, providing all required details, which include but are not limited to:

Adherence to Submission Deadlines: The completed form must be submitted to us within the 90-day period to qualify for the refund.

 

Important Conditions

Ineligibility After 90 Days: If the customer fails to notify us and submit the required cancellation form within the first 90 days of their subscription, they will no longer be eligible for the 90 Day Money Back Guarantee. However, they may still cancel their subscription in accordance with our standard cancellation terms outlined in our Terms and Conditions.

Accuracy of Information: It is the customer’s responsibility to ensure that the information provided in the cancellation form is accurate and complete. Incomplete or inaccurate forms may result in delays or denial of the refund.

Refund Processing: Refunds under this guarantee will be processed within 14 business days of receipt of the completed cancellation form. Refunds will be issued to the original payment method used for the subscription.

 

Exclusions

The following conditions are not covered under the 90 Day Money Back Guarantee:

 

How to Request a Refund

  1. Visit t-r-a-d-i-e.com/subscription-cancellation.
  2. Complete the Subscription Cancellation Form with accurate details, including your name, email, phone number, and reasons for cancelling.
  3. Submit the form within 90 calendar days from the start date of your subscription.
  4. Await confirmation from TRADIE regarding your refund status. Refunds will be processed within 14 business days once eligibility is confirmed.

 

Additional Terms

Right to Amend Policy: TRADIE reserves the right to amend this policy as needed to reflect changes in our services or operational requirements. Any changes will be published on our website and will not affect the terms applicable to existing customers within their initial 90-day period.

Questions or Support: For any questions regarding this policy or assistance with the cancellation process, please contact us at info@t-r-a-d-i-e.com.

 

By subscribing to our services, you acknowledge and agree to the terms of this 90 Day Money Back Guarantee Policy. We thank you for choosing TRADIE and look forward to serving you.