Last Updated: 06/01/25
This Privacy Policy outlines how TRADIE – Where Tradesmen Thrive Ltd (“TRADIE,” “we,” “us”) collects, uses, stores, and protects personal data from users of our platform, app.t-r-a-d-i-e.com. Please note that while this policy is published on our main website, t-r-a-d-i-e.com, it specifically applies to the platform at app.t-r-a-d-i-e.com. By using our platform, you consent to the data practices described in this policy.
This Privacy Policy outlines the types of personal data TRADIE collects, how we use, store, and protect it, and the rights our users have in relation to their personal data. This policy is aligned with the UK’s Data Protection Act and the General Data Protection Regulation (GDPR).
We may collect various types of personal data, including but not limited to:
Data is primarily collected when users:
We collect data to:
Data is stored on encrypted servers with robust security measures in place to prevent unauthorised access. Payment information is securely managed by Stripe, with no payment details stored on our platform at app.t-r-a-d-i-e.com.
6.1 Trusted Third Parties: We may share user data with trusted third-party services, such as Stripe and GoCardless, to facilitate payment transactions.
6.2 Analytics and Features: Data might also be shared for analytics or to offer enhanced platform features. All third-party integrations are GDPR compliant.
6.3 Data Protection Commitment: We will never sell, rent, or disclose user data to third parties for marketing purposes without explicit consent.
Users have the right to:
To exercise these rights, users can contact us using the details provided in Section 10.
Our platform may use cookies and other tracking mechanisms to:
Users can opt-out or manage these via their browser settings. For more details, refer to our Cookie Policy.
This policy may be periodically updated to reflect changes in data practices or legal regulations. Users will be notified of any significant changes through app.t-r-a-d-i-e.com or via email. Continued use of the platform constitutes acceptance of the updated policy.
As part of our commitment to providing a personalised experience, TRADIE may use your personal data to send you marketing and promotional materials. This includes information about our services, offers, product updates, and other promotional content relevant to your preferences and interests.
We may contact you via email, phone, SMS, or other electronic communication channels. By agreeing to our Privacy Policy, you consent to receive these communications unless you opt out.
Opting Out:
You have the right to withdraw your consent for marketing communications at any time. To opt out, you can:
Even if you opt out of marketing communications, we may still send you essential communications about your account or our services.
TRADIE maintains waiting lists for users or potential customers interested in specific services or features. By joining a waiting list and providing personal information such as your name, email address, phone number, or other details, you consent to being contacted for updates and marketing purposes.
Purpose of Contact:
We use your details to:
Data Retention:
Your personal data provided for the waiting list is processed in line with our Privacy Policy. You can opt out of waiting list communications at any time by following the opt-out instructions in our communications or contacting info@t-r-a-d-i-e.com.
For any privacy-related inquiries or to exercise any of the rights mentioned above, users can contact TRADIE at:
Email: info@t-r-a-d-i-e.com
We respect your privacy! When you use app.t-r-a-d-i-e.com, we collect some information about you to make our services work effectively. Your data is kept safe, and we don’t sell it. You can always ask to see, change, or delete your data. If we change this policy, we’ll let you know. If you have questions, just ask us!