Last Updated: 06/01/25
Welcome to TRADIE’s platform. These Terms of Use (“Terms”) govern your access to and use of the services, features, and tools provided through our platform, which is accessible at app.t-r-a-d-i-e.com. Please note that this policy is published on our main website, t-r-a-d-i-e.com, but it specifically applies to the use of our platform at app.t-r-a-d-i-e.com. It is essential that you read, understand, and agree to these Terms before using our services. If you do not agree to these Terms, you must immediately discontinue use of our platform.
TRADIE is operated by TRADIE – Where Tradesmen Thrive Ltd, a company registered in the United Kingdom under company number 14817404.
By accessing or using the services and features provided through app.t-r-a-d-i-e.com, users agree to comply with and be bound by these Terms. These Terms constitute a binding agreement between TRADIE and you, the user. If you do not understand or agree to these Terms, please refrain from using our platform.
TRADIE provides an array of digital tools designed specifically for tradespeople. These tools include but are not limited to:
We reserve the right to add, modify, or discontinue any services at our sole discretion.
3.1 Subscription Plans: TRADIE offers various pricing plans tailored to the needs of tradespeople. Details of these plans, including features and associated costs, are available on our website or upon request.
3.2 Payment Method: Payments are processed through Stripe. Users are required to provide valid and up-to-date payment information to avoid interruptions to their subscription.
3.3 Non-Payment: Failure to provide valid payment information or failure to make timely payments may result in suspension or termination of access to our services. TRADIE reserves the right to recover any unpaid amounts using lawful means.
4.1 Accurate Information: Users must provide accurate and complete information when registering or using the platform. This includes, but is not limited to, personal details, payment information, and business data.
4.2 Prohibited Activities: Users agree not to:
4.3 Account Security: Users are responsible for maintaining the confidentiality of their login credentials. Any unauthorised use of an account must be reported to TRADIE immediately.
5.1 Ownership: Until full payment is received for services rendered, TRADIE retains ownership of all intellectual property related to the content, tools, and systems provided. Users are granted a limited, revocable license to use such content during this period. Any domains, websites, email accounts, or other digital assets purchased or created by TRADIE on behalf of the user are, and will always remain, the property of TRADIE. This ownership extends beyond the duration of the subscription.
In the event of subscription cancellation or termination, users will permanently lose access to:
5.2 Restrictions: Users may not reproduce, distribute, copy, or otherwise exploit TRADIE’s proprietary content, tools, systems, or digital assets without explicit written consent. This includes, but is not limited to:
5.3 Termination Consequences: Upon cancellation or termination of a subscription:
By using TRADIE’s services, users acknowledge and agree to these terms regarding intellectual property and the consequences of subscription cancellation or termination.
6.1 Service Disclaimer: TRADIE provides its services on an “as-is” and “as-available” basis. While we strive for reliability, we do not guarantee uninterrupted or error-free service.
6.2 Liability Cap: TRADIE’s liability is limited to the total amount paid by the user for the specific service in question. We are not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our services.
7.1 Ethical Conduct: Affiliates must promote TRADIE’s services in a truthful and ethical manner. Misrepresentation or deceptive practices are strictly prohibited.
7.2 Termination of Participation: TRADIE reserves the right to terminate an affiliate’s participation in the program at any time and for any reason, including breach of these Terms.
8.1 Dashboard Data: User-generated data, such as quotes, invoices, and customer details, will be retained by TRADIE within the user’s dashboard.
8.2 Access Restrictions: In the event of subscription cancellation or non-payment, access to the dashboard and associated data may be restricted. However, TRADIE will retain the data for a reasonable period to facilitate potential reactivation of services.
8.3 User Rights: Users maintain their rights under applicable data protection laws. For more information, refer to our Privacy Policy.
TRADIE may revise these Terms periodically to reflect changes in our services or legal requirements. Users will be notified of significant updates via email or through the platform. Continued use of the platform constitutes acceptance of the updated Terms.
10.1 Breach of Terms: TRADIE reserves the right to suspend or terminate accounts for violations of these Terms without prior notice.
10.2 Effect of Termination: Upon termination, all licenses granted to the user will cease, and access to the platform will be revoked. Certain provisions, such as data retention and limitation of liability, will survive termination.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12.1 Warranty Disclaimer: Our services are provided without warranties of any kind, express or implied.
12.2 Indemnification: Users agree to indemnify and hold harmless TRADIE, its affiliates, and representatives from any claims or damages arising from their use of the platform.
12.3 Force Majeure: TRADIE is not liable for delays or failures resulting from events beyond our reasonable control, such as natural disasters, governmental actions, or technical issues.
12.4 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12.5 Assignment: Users may not assign or transfer their rights under these Terms without prior written consent from TRADIE.
12.6 Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
12.7 Entire Agreement: These Terms, along with our Privacy Policy, represent the entire agreement between TRADIE and the user.
12.8 Third-Party Links: TRADIE is not responsible for the content or practices of third-party websites linked from our platform.
12.9 User-Generated Content: Users are solely responsible for the content they upload or post on the platform.
12.10 Termination Consequences: Certain obligations, such as payment for outstanding invoices, will survive account termination.
By agreeing to TRADIE’s Terms and Conditions, you consent to receive marketing and promotional communications from TRADIE. We may contact you via email, phone, SMS, or other channels to share information about our services, offers, and updates.
These communications are an integral part of our relationship with you and help us keep you informed about services that may enhance your experience. You may opt out at any time by:
However, opting out of marketing communications does not exempt you from receiving essential notifications about your account or services.
Users or potential customers who join a waiting list for any of TRADIE’s services or features agree to provide accurate and up-to-date contact information. By joining a waiting list, you consent to being contacted by TRADIE for updates and marketing purposes.
Key Terms of the Waiting List Policy:
Opt-Out Options:
If you wish to stop receiving communications related to the waiting list or marketing messages, you can:
By joining our waiting list, you acknowledge and agree to these terms, which form part of our Terms and Conditions.
For any questions or concerns related to these Terms, please contact us at:
Email: info@t-r-a-d-i-e.com
By using app.t-r-a-d-i-e.com, you confirm that you have read, understood, and agreed to these Terms.